Used Inventory FAQ
Used Cars FAQ
At Herrnstein Auto Group, we know buying a used car is a big decision. Whether you’re shopping in Chillicothe, Waverly, or anywhere in southern Ohio and surrounding areas, our goal is to make the process simple, transparent, and stress-free.
Below are answers to the most common questions about buying a used vehicle from our dealerships.
Are used cars from Herrnstein Auto Group reliable?
Yes. Every used vehicle we sell is carefully selected and inspected before being listed for sale. Our team evaluates mechanical condition, safety components, and overall quality to ensure you’re getting a dependable vehicle.
We only offer vehicles we would feel confident putting our own families in.
What kinds of used vehicles do you offer?
Herrnstein Auto Group carries a wide selection of used vehicles across multiple brands, including:
- Cars, trucks, and SUVs
- Budget-friendly daily drivers
- Low-mileage and newer model used vehicles
- Luxury and premium options
- Trucks and SUVs for work, towing, and family use
With multiple locations, our inventory is constantly changing, giving you more options to find the right fit.
What’s the difference between used, certified pre-owned, and new vehicles?
- New vehicles: Brand new, factory fresh, full manufacturer warranty
- Used vehicles: Previously owned vehicles inspected and reconditioned for resale
- Certified Pre-Owned (CPO): Used vehicles that meet manufacturer certification standards and include extended warranty coverage and additional benefits
CPO vehicles are a great option if you want extra peace of mind.
Do your used cars come with a warranty?
Many of our used vehicles include warranty coverage, and additional extended protection plans are available.
Certified Pre-Owned vehicles typically include manufacturer-backed warranty coverage for added confidence.
Our team can walk you through all available protection options based on the vehicle you choose.
Can I finance a used car at Herrnstein Auto Group?
Yes. We offer flexible financing options for all types of credit situations.
Our finance teams work with multiple lenders to help customers secure competitive rates and terms. Whether you have excellent credit, are rebuilding, or are buying for the first time, we’ll help find a solution that works for you.
How do I know if I’m getting a good deal on a used car?
We price our used vehicles based on real market data, condition, mileage, and demand. A good deal typically includes:
- Competitive market-based pricing
- Clean vehicle history report
- Proper reconditioning and inspection
- Fair mileage for the year and model
Do you provide vehicle history reports?
Yes. Most of our used vehicles come with a vehicle history report such as AutoCheck.
These reports may include:
- Accident history
- Service and maintenance records
- Ownership history
- Title status (clean, rebuilt, etc.)
- Mileage verification
Transparency is a priority at Herrnstein Auto Group.
Can I trade in my current vehicle?
Absolutely. We accept trade-ins at all locations.
Your trade-in value is based on:
- Vehicle condition
- Mileage
- Market demand
- Vehicle history
You can apply your trade-in value directly toward your next vehicle purchase.
Herrnstein Auto Group
133 Marietta Rd, Chillicothe, OH 45601-9433
Contact UsHours
| Monday | 9:00AM - 8:00PM |
| Tuesday | 9:00AM - 8:00PM |
| Wednesday | 9:00AM - 8:00PM |
| Thursday | 9:00AM - 8:00PM |
| Friday | 9:00AM - 8:00PM |
| Saturday | 9:00AM - 6:00PM |
| Sunday | Closed |
| Monday | 8:00AM - 5:00PM |
| Tuesday | 8:00AM - 5:00PM |
| Wednesday | 8:00AM - 5:00PM |
| Thursday | 8:00AM - 5:00PM |
| Friday | 8:00AM - 5:00PM |
| Saturday | 8:00AM - 3:00PM |
| Sunday | Closed |
| Monday | 9:00AM - 7:00PM |
| Tuesday | 9:00AM - 7:00PM |
| Wednesday | 9:00AM - 7:00PM |
| Thursday | 9:00AM - 7:00PM |
| Friday | 9:00AM - 7:00PM |
| Saturday | 9:00AM - 6:00PM |
| Sunday | Closed |